what is mental health costing your emergency service?

 

Emergency services measure success by ensuring public safety, well-being and health for the communities they serve, which are dependent on those serving them having the capacity, efficacy and support to serve well, even under demanding and difficult conditions. It is no secret that mental health by emergency services is critical for optimal communities, yet those who serve struggle mightily to serve well. Absenteeism and presenteeism correlate highly to productivity, safety and well-being. Absenteeism is typically, and incorrectly, assumed to be the main reason behind underperformance in emergency services. Yet presenteeism costs emergency services 10 times more.

In law enforcement, fire and emergency health services, leadership within them need recognize that employees will engage in presenteeism to avoid absence from the workplace, worry over under-performing or losing their job, or feel that admitting to difficulty because of the associated stigma in cultures that are more unforgiving than others. The bad news is that presenteeism materially masks the real impacts, increasing the risks to both those who serve and their communities alike. The good news is that something can be done about it.

  

how can dew. improve your service?

create a culture

Guardian™ connects leaders to employees without compromising anonymity or disrupting daily operations. It creates a service culture that does not punish nor discourage employees from self-managing mental health and related health issues and supports anonymously, enabling services to finally have the data to no longer be constrained without facts and can move beyond being blind to silent suffering.

increase productivity, efficacy and reduce risk

Enlightened leaders understand that a robust, healthy mind contributes far more towards peak performance than an unhealthy one. dew. enables employees to record, analyze and action their mental health conditions without exposure. In turn, dew. aggregates employee mental health data anonymously to get a pulse on organization-wide mental health, seeing heat maps of potential at-risk members, supporting prevention and assisting in proactive interventions. These can provide safety valves (time away versus presenteeism), better allocate resources to support employees and increase productivity and community efficacy.

 invest in a long-term solution

Mental health carries stigma, an especially difficult challenge in emergency services exacerbating the top and bottom lines. dew. enables emergency services to be on the front-end of mental health, increasing prevention versus reaction while yielding far better service performance and community outcomes. It is also a recruitment and retention tool, rendering those services who leverage it more competitive with impressive ROI calculations from its use. In addition to making good financial sense, Thrive provides employers with the ability to overcome current fragmented approaches by giving them the tools to put all the pieces together.